Reddybook Terms & Conditions

Welcome to Reddybook! These Terms & Conditions govern your access to and use of the Reddybook platform, including our website (reddybookx.co.in) and mobile application. This document serves as a legally binding agreement between you (“the User”) and Reddybook (“the Platform”). It outlines your responsibilities as a user and our commitment to providing a secure, transparent, and fair betting environment.

By accessing or using Reddybook, you agree to be legally bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.

Acceptance of Terms

Your agreement to these terms is absolute and unconditional upon accessing our services.

  • Binding Agreement: By creating an account or using any part of our platform, you confirm that you have read, understood, and agreed to these terms.
  • Continued Use: Your continued use of the platform constitutes ongoing acceptance of these terms.
  • Modifications: Reddybook reserves the right to modify, update, or change these terms at any time without prior notice.
  • Notification: While we may notify users of significant changes, it is your responsibility to review this page regularly to stay informed.

Definitions

To ensure clarity, the following terms are defined as:

  • Platform: Refers to the Reddybook website, mobile app, and all related services.
  • User / You: Any individual who registers an account or accesses the platform.
  • Account: The personal profile created by a user to access betting services.
  • Services: All betting markets, casino games, payment processing, and support features provided by Reddybook.
  • Transactions: Any financial activity, including deposits, withdrawals, and wagers.
  • Reddybook ID: The unique identifier assigned to a user upon registration.

Eligibility & Age Restriction

Reddybook is strictly for adults. We maintain a zero-tolerance policy regarding underage gambling.

  • Minimum Age: You must be at least 18 years of age to register and bet on Reddybook.
  • Verification: We reserve the right to request proof of age (such as Aadhaar, PAN Card, or Passport) at any time.
  • Prohibition of Minors: Any account found to be operated by a minor will be immediately suspended, and all funds may be forfeited.
  • Legal Compliance: It is your responsibility to ensure that online betting is legal in your specific jurisdiction within India.

Account Registration & Security

Your account is your gateway to our services, and maintaining its security is a shared responsibility.

Creating an Account

  • Accurate Information: You must provide true, accurate, and current information during registration.
  • One Account Policy: Users are strictly limited to one account per person. Creating multiple accounts to manipulate bonuses or odds is prohibited.
  • No Fake Identities: The use of aliases, fake names, or impersonating others is grounds for immediate termination.

Login Credentials

  • User Responsibility: You are responsible for maintaining the confidentiality of your username, password, and Reddybook ID.
  • Security: Never share your OTP or password with anyone, including Reddybook support staff.
  • Liability: Reddybook is not liable for any loss resulting from unauthorized access to your account due to your failure to secure your credentials.

Account Suspension

We reserve the right to suspend or terminate accounts if we suspect:

  • Fraudulent activity or money laundering.
  • Violation of these Terms & Conditions.
  • Misuse of the platform or abusive behavior towards support staff.

Use of Services

We grant you a personal, non-exclusive right to use our services for entertainment purposes.

  • Permitted Use: You may use the platform to place bets on sports and casino games in accordance with our rules.
  • Prohibited Activities: You agree not to:
    • Use bots, scrapers, or automated software to place bets.
    • Attempt to hack, disrupt, or interfere with the platform’s security.
    • Use the platform for any commercial purpose without our consent.

Payments, Deposits & Withdrawals

We prioritize secure transactions and transparent financial handling.

Deposits

  • Accepted Methods: We accept secure payments via UPI (Google Pay, PhonePe, Paytm), Net Banking, and Bank Transfer.
  • Limits: Minimum and maximum deposit limits apply and may vary based on the payment method selected.

Withdrawals

  • Processing Time: We aim to process withdrawals within 5–30 minutes, though bank delays may extend this to 24 hours.
  • KYC Requirement: Withdrawals may require mandatory KYC verification to prevent fraud.
  • No Third-Party Transfers: Withdrawals will only be processed to bank accounts registered in the user’s own name.

Transaction Disputes

  • Raising a Dispute: If you encounter a payment issue, contact support immediately with transaction proof (screenshots/Reference IDs).
  • Evidence: Valid proof is required for any claim.
  • Resolution: We aim to resolve all financial disputes within 24–48 hours.

Bonuses & Promotions

Bonuses are designed to enhance your gaming experience.

  • Eligibility: Bonuses are available to eligible users as per specific campaign terms.
  • Wagering Requirements: Most bonuses come with wagering requirements (turnover) that must be met before funds can be withdrawn.
  • Restrictions: Reddybook reserves the right to withhold withdrawals if bonus abuse is detected.
  • Cancellation: We reserve the right to cancel or modify promotions at any time without prior notice.

Fair Play & Integrity

We are committed to providing a fair betting exchange.

  • No Cheating: Any attempt to manipulate game outcomes or software is strictly prohibited.
  • No Multi-Accounting: Operating multiple accounts to bypass limits is a violation of our policy.
  • No Arbitrage Abuse: Betting patterns indicating arbitrage or risk-free betting strategies may lead to account restrictions.
  • Investigation: We reserve the right to investigate any betting activity deemed suspicious and void bets if necessary.

Responsible Gaming

We encourage all users to bet responsibly and within their means.

  • Deposit Limits: You can set daily, weekly, or monthly limits on your deposits.
  • Self-Exclusion: If you need a break, you can request a temporary or permanent suspension of your account.
  • Support: If you feel you are losing control, please seek help immediately.

For more details and resources, visit our Responsible Gaming page.

Privacy & Data Protection

Your data privacy is paramount to us.

  • Collection: We collect data necessary for account management and legal compliance.
  • Cookies: We use cookies to improve user experience and platform functionality.
  • Sharing: We do not sell your data. Sharing occurs only with trusted partners for payment processing or legal requirements.
  • Security: We employ 256-bit SSL encryption to protect your information.

Read our full Privacy Policy for more information.

Intellectual Property Rights

  • Ownership: All content, logos, designs, text, and software on Reddybook are the intellectual property of the Platform.
  • No Copying: You may not copy, reproduce, or distribute any part of our platform without written permission.
  • Legal Action: Unlawful use of our intellectual property will result in legal action.

Prohibited Activities

Engaging in the following will result in immediate ban and forfeiture of funds:

  • Fraud: Use of stolen credit cards or payment information.
  • Chargebacks: Initiating chargebacks or reversing payments without valid cause.
  • Money Laundering: Using the platform to disguise the origin of illegal funds.
  • Fake Accounts: Registering with false details.
  • Selling Accounts: Buying or selling Reddybook IDs or accounts.

Limitation of Liability

While we strive for perfection, Reddybook is not liable for:

  • Loss of Funds: Losses incurred due to normal betting activity.
  • Technical Issues: Temporary downtime, server lags, or internet connectivity issues on the user’s end.
  • Payment Delays: Delays caused by third-party banks or payment gateways.
  • User Errors: Mistakes made by the user when placing bets or entering payment details.

Service Availability

  • Maintenance: We may temporarily suspend services for maintenance or updates.
  • No Guarantee: We do not guarantee 100% uptime, though we strive to maintain uninterrupted service.
  • Suspension: We reserve the right to suspend services to any user at our discretion for security reasons.

Termination of Account

Reddybook reserves the right to terminate your account if:

  • You breach these Terms & Conditions.
  • We detect fraud, collusion, or illegal activity.
  • You are found to be underage.

Refund Rules: Upon termination for fraud, all funds may be confiscated. For standard closures, withdrawable balances will be returned subject to verification.

Refund & Cancellation Policy

  • Refunds Allowed: Refunds are only processed if a technical error prevented a bet from being placed or a deposit from being credited.
  • No Refunds on Bets: Once a bet is placed and confirmed, it cannot be cancelled or refunded.
  • Chargebacks: Users initiating unauthorized chargebacks will be permanently banned.

For detailed information, please refer to our Payout Policy.

Third-Party Links

Our platform may contain links to external websites.

  • No Control: We do not control the content or policies of these third-party sites.
  • No Liability: Reddybook is not responsible for any loss or damage incurred by visiting external links.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of Reddybook shall be subject to the exclusive jurisdiction of the local courts where the company is registered.

Amendments to Terms

The digital landscape changes fast, and so may our policies.

  • Right to Change: Reddybook may update these terms at any time.
  • User Duty: Please check this page regularly for updates. Continued use after changes implies acceptance.

Contact Information

We are here to help! If you have questions regarding these terms, please contact us.

  • WhatsApp Support: Available 24/7 for instant assistance.
  • Email Support: Send detailed inquiries to our official support email.

Visit our Contact Us page for direct access.

Frequently Asked Questions (FAQ)

What happens if I break the rules?

Violation of our terms may result in account suspension, permanent bans, or forfeiture of winnings depending on the severity of the breach.

Can my account be suspended?

Yes, accounts can be suspended for fraud, multi-accounting, bonus abuse, or suspicious betting patterns.

Is my data safe?

Absolutely. We use advanced encryption and strict privacy protocols to ensure your data remains secure.

Can I have multiple accounts?

No. Users are strictly limited to one account. Multiple accounts will be detected and closed.

How do I withdraw money?

You can request a withdrawal via your account dashboard. Ensure your KYC is updated and you are withdrawing to your own bank account.

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