Reddybook Privacy Policy

Effective Date: January 19, 2026

At Reddybook, your privacy is our top priority. This Reddybook Privacy Policy outlines how we collect, use, and safeguard your personal information across our platform. We are committed to maintaining the highest standards of user data protection and transparency, ensuring that your experience is safe, secure, and worry-free.

This policy applies to all users accessing our services via the website (reddybookx.co.in), our mobile application, and all related support channels. Whether you are browsing or betting, we utilize advanced security measures to ensure secure transactions and protect your sensitive data from unauthorized access.

Scope and Applicability

This policy governs the data handling practices for:

The Reddybook Website: Including all subdomains and mobile-optimized versions.
The Reddybook Mobile App: Available for both Android and iOS devices.
Services & Communication: Including betting services, customer support interactions via WhatsApp or email, and transactional alerts.

This policy applies to all visitors, including registered users with active accounts and non-registered visitors exploring our platform.

Information We Collect

To provide a seamless and secure betting experience, we collect specific types of information.

Personal Information

We collect data necessary to verify your identity and manage your account, including:

Identity Details: Name, mobile number, and email address.
Age Verification: Confirmation that you are 18 years of age or older.
KYC Documents: Government-issued ID (such as Aadhaar or PAN card) where applicable for verification.

Financial Information

We ensure your financial safety by using trusted third-party gateways.

Transaction Data: Details regarding deposits and withdrawals (e.g., UPI ID, bank account numbers).
No Stored Credentials: Reddybook does not store your full credit card numbers, net banking passwords, or UPI PINs. All payment data is processed securely through encrypted gateways.

Technical & Usage Data

We collect technical data to improve platform performance and security:

Device Information: IP address, device model, operating system, and browser type.
Activity Logs: Login times, pages visited, and interaction history within the app or website.

Cookies & Tracking Data

We use cookies to enhance your user experience.

Session Cookies: To keep you logged in during your visit.
Analytics Tools: To understand how users navigate our site and improve functionality.

How Reddybook Uses Your Data

We use your data to deliver a superior and secure service. Your information helps us to:

Create and Manage Accounts: Set up your unique ID and manage your profile.
Verify Identity: Confirm your age and identity to prevent fraud.
Process Transactions: Facilitate fast deposits and withdrawals via UPI or bank transfer.
Provide Support: Resolve queries quickly through our customer care channels.
Prevent Fraud: Detect and block suspicious activities to protect the community.
Legal Compliance: Adhere to applicable laws and regulations.

How We Protect Your Data

Your security is non-negotiable. We implement bank-grade security measures to keep your data safe.

256-Bit SSL Encryption: All data transmitted between your device and our servers is encrypted.
Secure Servers: User data is stored on protected servers with strict firewall access.
Restricted Access: Only authorized personnel with a specific need can access sensitive data.
Third-Party Audits: We regularly review our security protocols to ensure they meet industry standards.

Does Reddybook Share Your Data?

We respect your privacy and strictly limit how your data is shared.

Trusted Third Parties: We may share necessary data with payment processors, cloud hosting providers, and fraud prevention services to operate our platform.
Legal Authorities: We cooperate with law enforcement agencies when required by Indian law.
No Selling of Data: Reddybook never sells your personal information to third parties.
No Unwanted Sharing: We do not share your data with advertisers without your explicit consent.

Payment Data Handling

We handle your money and data with the utmost care.

Secure Processing: All UPI and bank transfer details are processed by secure, verified payment gateways.
Data Minimization: We do not store sensitive banking credentials on our servers.
User Caution: For your safety, never share your OTP, UPI PIN, or banking passwords with anyone, including Reddybook support staff.

Your Rights as a User

You have full control over your personal data. As a Reddybook user, you have the right to:

Access Your Data: Request a copy of the personal information we hold about you.
Correct Information: Update inaccurate or incomplete details in your profile.
Request Deletion: Ask us to remove your personal data, subject to legal retention requirements.
Withdraw Consent: Opt-out of marketing communications or specific data processing.
File a Complaint: Contact our support team if you have concerns about how your data is handled.

Cookie Policy

Cookies are small text files stored on your device that help us improve your experience.

Types of Cookies: We use essential cookies (for site functionality), analytics cookies (for performance tracking), and marketing cookies (for relevant promotions).
Managing Cookies: You can disable cookies through your browser settings, though this may affect some features of the platform.

Age Requirement (18+)

Reddybook services are strictly for users aged 18 years and above.

We do not knowingly collect data from minors.
If we detect an account belonging to a minor, it will be immediately terminated, and all associated data will be deleted.

How Long We Keep Your Data

We retain your personal data only as long as necessary.

Active Accounts: Data is kept while your account is active to provide services.
Legal Obligations: Transaction records may be retained for a specific period to comply with financial regulations.
Dispute Resolution: Data may be kept to resolve ongoing disputes or enforce our agreements.

Cross-Border Data Transfer

To ensure 24/7 availability and robust security, your data may be processed on secure global servers. Regardless of location, we maintain strict data protection standards consistent with this policy and applicable laws.

Your Responsibilities

Security is a shared responsibility. To keep your account safe:

Keep Login Details Confidential: Do not share your Username or Password.
Protect OTPs: Never share One-Time Passwords with anyone.
Use Personal Accounts: Ensure you only use payment accounts registered in your own name.

Third-Party Websites

Our platform may contain links to external websites. Reddybook is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any information.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements.

Notification: Significant changes will be posted on this page.
Review: We encourage users to review this policy periodically to stay informed.

Legal Compliance in India

Reddybook is committed to operating in compliance with Indian regulations, including the Information Technology Act, 2000 and applicable digital data protection principles. We cooperate fully with regulatory authorities to ensure a safe digital environment.

Contact for Privacy Concerns

If you have any questions or concerns regarding this Privacy Policy or your data, our support team is here to help.

WhatsApp Support: Available 24/7 for instant assistance.
Email Support: Send detailed queries to our privacy officer.

For more details, visit our Contact Us page.